At JUTCOT, we focus on delivering products with high-quality design and durability. However, if something isn’t right, we’ve got you covered.

Return Eligibility

  • The product is damaged
  • The product is defective
  • You received a wrong item

Return Conditions

  • Product must be in original packaging
  • All tags and labels must be intact
  • Unboxing video is mandatory for verification

Replacement Policy

  • Replacement will be processed within 7 working days after approval

Return Pickup

  • Pickup will be arranged within 4–7 working days

Refund Policy

  • Refund will be processed within 10–14 working days after product verification
  • Amount will be credited to the original payment method (bank, credit card, debit card)

Important Notes

  • Returns are accepted only for eligible cases
  • Products damaged due to misuse are not eligible
  • Slight color variations are not considered defects